In this day and age, reviews have become a valuable tool for businesses and consumers. For the latter, it helps them find relevant and high-quality products and services while giving them the power to praise or complain about their personal experience. Businesses, on the other hand, need to be mindful of these reviews so they … Read more
72% of customers won’t take action until they read reviews.
A single business review can lift its conversions by 10%
Google accounts for 57.5% of all reviews worldwide
More than half of consumers won’t use a business if it has less than a 4* rating
70% of consumers need to read at least four reviews before they can trust a business
Customers could spend 31% more on a business with great reviews
94% say a bad online review has convinced them to avoid a business.